E html> Nova Chat — AI-Powered Customer Engagement Platform
✨ Powered by AI

Customer Support
That Never Sleeps

Nova Chat handles 85% of customer queries automatically — with AI that understands intent, retrieves answers from your knowledge base, and escalates seamlessly to human agents when needed.

Start Free Trial → See How It Works
85%
Queries Automated
0s
AI Response Time
98%
CSAT Score
Nova Chat — Live Preview
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Hi! I'm Nova, your AI assistant. How can I help you today? 😊
Just now · Nova Chat
I need to change my subscription plan
Just now · You
🤖
I can help with that! I've located your account. Our Professional plan at $7.99/month includes AI intent detection, RAG knowledge base, and SLA monitoring. Which plan works best for your team?
Just now · Nova Chat · RAG + Intent
We'll go with Professional, 20 seats
Just now · You
🤖
Done! 🎉 Your Professional plan is active with 20 seats. I've sent a confirmation to your email. Want me to walk you through the AI setup in 3 minutes?
Just now · Nova Chat · Stripe ✅

Core Features

Everything Your Team Needs.
Nothing They Don't.

Built for modern customer support teams — from solo operators to enterprise organizations with hundreds of agents.

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AI Intent Detection

LLM-powered intent classification instantly routes conversations to the right team — with 98%+ accuracy even for nuanced queries.

LLM Powered
🧠

RAG Knowledge Base

Upload your docs, policies, and FAQs. Nova Chat retrieves relevant answers grounded in your data — not generic responses.

Smart Retrieval
⚡

Instant AI Responses

0-second first response time. Customers get answers immediately, day or night — no more waiting in queue for simple queries.

24/7 Online
🔄

Seamless Human Handoff

When AI can't help, the conversation transfers to your team with full context — complete history, detected intent, and recommended responses.

Zero Friction
📊

Real-Time Analytics

CSAT trends, SLA compliance, AI deflection rate, response times — a live dashboard your whole team can see.

Live Data
🌐

Real-Time Translation

Break language barriers instantly. Chat widget auto-translates between customers and agents in real time — communicate seamlessly across 8+ languages.

No Language Barrier
🔗

Multi-Channel

One inbox for website chat, WhatsApp, WeChat, and more — unified on a single platform powered by Nova Chat.

Omnichannel
🧬

Agentic RAG — Self-Learning AI

Your AI learns from every human reply. After agents resolve a conversation, Nova Chat auto-extracts Q&A pairs, creates KB drafts for your review, and continuously improves your knowledge base — no manual entry needed.

Auto-Learning

AI Smart Import

One-Click Knowledge Base.
Built by AI. Ready in Minutes.

Stop manually entering FAQs. Nova Chat's AI Smart Import intelligently crawls your website, docs, and support history — automatically extracting Q&A pairs, structuring your knowledge base, and deploying an AI that truly understands your business. From zero to production in under 5 minutes.

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Import Any Source

Paste a URL, upload a document, or connect your help center. Nova Chat intelligently crawls and discovers all relevant pages — up to 3 layers deep — automatically building your content map.

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AI Extracts Knowledge

Powered by MiniMax M2.7, Nova Chat reads every page, identifies key Q&A pairs, categorizes content, and tags relevant topics — creating structured knowledge base entries without a single line of manual input.

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Deploy Instantly

Review the extracted entries with one click, approve in bulk, and your AI chatbot is live — answering customer questions from YOUR content, not generic responses. Smart duplicate detection keeps your KB clean.

5 min
from URL to live KB
URL Crawling Configurable Depth Smart Dedup Auto Categorization Bulk Approve MiniMax M2.7 Powered
Try AI Smart Import →

How It Works

From Setup to
AI-Powered in Minutes

No data science team required. If you can use a spreadsheet, you can train Nova Chat.

1
Create your account
Sign up in 60 seconds. No credit card required.
2
Upload your knowledge base
Drop in your docs, FAQs, and policies. Nova Chat reads and indexes them automatically.
3
Add one line of code to your site
Copy the widget snippet. Nova Chat is live — AI is answering from your data immediately.
3 min
from signup to live AI support
No Code Required RAG Powered SSL Included

Simple Pricing

Start Free. Scale When Ready.

Plans B, C & D include a 14-day free trial. Cancel anytime.

Free
$0/mo
Free forever
  • 1 seat
  • 1 website
  • 1,000 messages / month
  • Basic AI chatbot
  • Knowledge base (Limited)
Get Started Free
Starter
$7.99/mo
For small teams
  • 3 seats
  • 1 website
  • Unlimited messages
  • AI intent detection
  • RAG knowledge base
  • AI skills toolkit
Start 14-Day Trial
Professional
$19.99/mo
For growing teams
  • 10 seats
  • 3 websites
  • Unlimited messages
  • Intent detection + auto-routing
  • Multi-platform integration
  • SLA monitoring
  • Priority support
Start 14-Day Trial
Enterprise
Custom
Tailored to your scale
  • Unlimited seats
  • Unlimited websites & messages
  • Private deployment
  • Custom AI model
  • SLA guarantee
  • Dedicated success manager
Contact Sales

Ready to Automate 85% of Your Support?

Join teams already using Nova Chat to deliver instant, intelligent customer support around the clock.

Get Started Free → See Pricing

Nova Chat · AI Software Development Company